Contacts
Write to us
Every MM33 bag is born from a story. Often it starts with a drawer, a rediscovered scarf, a returning memory. Sometimes with the desire for something that cannot be found elsewhere, because elsewhere, it simply doesn't exist.
If you want to tell us your story, whether it's a request for a personalized bag with a designer scarf, a question about our collection of artisan bags, a luxury gift to commission, or simply curiosity about our Milanese artisanal process, we are here to listen.
We are not a call center. We are an atelier. Every message we receive is read by people who know every piece of the collection, who know which scarf every bag is made from and what story it carries.
We respond with the same care with which we work.
Fill out the form or write to us directly: we will respond within 48 business hours or contact us directly
Email: hello@mm33.it - Atelier: Milan, Italy - Instagram:
@mm33milano
IN-DEPTH SECTION
Personalization
Do you have a vintage designer scarf from Hermès, Dior, Chanel, Yves Saint Laurent, Gucci, Ferragamo and want to transform it into a unique artisanal bag? Our personalization service starts with a dedicated, completely free consultation.
Discover how personalization works
Orders and shipments
Shop online at mm33.it with shipping throughout Italy and abroad. For information on delivery times, returns or exchanges, write to hello@mm33.it.
Read our shipping and returns policy
Press and collaborations
Are you an editorial team, a stylist, a photographer or a brand interested in collaborating with MM33? Write to us at hello@mm33.it, we carefully evaluate every proposal.
We will get back to you as soon as possible to start creating your custom MM33 bag together.
FAQ
Can I bring my scarf to create a custom bag?
Yes, this is precisely how the MM33 customization service came about. You can bring or send your designer scarf from Hermès,
Dior, Chanel, Yves Saint Laurent, Gucci, Ferragamo, or any other brand, and our team will transform it into a unique
artisanal handbag, handmade in our Milanese atelier.
How long does it take to make a custom bag?
Every custom MM33 bag is a handcrafted project that requires care and attention. Production times vary based on the complexity of the project and are defined during the initial consultation. On average, from project confirmation to delivery, the process takes between 3 and 6 weeks.
Which models can I choose for my custom bag?
The customization service is available for all MM33 models: shoulder bag, crossbody bag, evening clutch, bucket bag, and women's tote bag. During the consultation, we help you choose the model that best suits your scarf and your style.
Can I give a personalized MM33 bag as a gift?
Absolutely. A personalised MM33 bag is one of the most original and meaningful luxury gifts you can give. It can be created from a scarf that belonged to the person you wish to honour, transforming it into a contemporary accessory with unique sentimental value.
Are MM33 custom bags sustainable?
Yes. Like all MM33 bags, custom pieces are also made according to the principles of sustainable luxury: we use original designer vintage scarves, Italian lambskin, bio-derived materials and GRS-certified recycled polyester padding. Each bag is a luxury upcycled item, made entirely in Italy.
Is it possible to buy a custom MM33 bag online?
The customization process begins online by filling out our contact form. After a dedicated consultation with our team, the bag is handcrafted in our atelier in Milan and shipped directly to your home throughout Italy and abroad.